Shipping policy
Shipping & Return Policy
Last Updated: June 2026
Welcome to Malabar Mart. We are committed to providing a smooth shopping experience for our customers. Please review our Shipping and Return Policy below.
Shipping Policy
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Standard delivery time is up to 7 business days from the date of dispatch.
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Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
Order Tracking
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Once your order has been shipped, tracking details will be provided (if available) via email or message.
Return Policy
5-Day Return Policy
We offer a 5-day return policy from the date of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned with original packaging, tags, and accessories.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products caused by the customer.
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Products without original packaging.
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Personalized or custom-made items.
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Perishable goods and items marked as non-returnable.
Refund Process
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Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days through the original payment method.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
For any shipping, return, or refund inquiries, please contact:
Malabar Mart
Email: Malabarmart0@gmail.com
Thank you for shopping with Malabar Mart.